Reference

How sinar79 Handles Your Personal Data

Your account data — including the wallet details you use for DANA, OVO, and GoPay transactions — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay wallet data coveredAccount access data protectedData retention rules applyYour right to request deletionContact path always open
Browse the Lobby Read FAQ
sinar79 How sinar79 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a set of consistent practices across your account to keep your data accurate, limited, and protected. Below are the six main areas that shape how we handle your information — from the moment you register to the point where you ask us to close your account.

Data We Actually Collect

We collect only what is needed: your name, mobile number, email, login timestamps, device ID, and payment method references for DANA, OVO, and GoPay transactions. We do not collect your e-wallet PIN, your bank login credentials, or any payment detail beyond the transaction reference we receive from the payment gateway.

How Cookies Work on This Site

Cookies keep your session active so you stay logged in as you move between the lobby, the cashier, and live casino rooms. We also use cookies to remember your preferred language and display settings. You can adjust cookie preferences in your browser settings, though disabling session cookies may require you to log in more frequently.

Account Security Practices

Login sessions are monitored for unusual patterns — for example, a new device login from a different region triggers a verification step. We use encryption on data transmitted between your device and our servers. We recommend you use a unique password for your account and do not share your OTP with anyone, including anyone claiming to be our support team.

How Long We Keep Your Data

We hold your account data for as long as your account is active and for a reasonable period after closure to handle any outstanding payment queries or disputes. Transaction records linked to DANA, OVO, or GoPay are kept for the period required to resolve any payment reconciliation issues. Once that period passes, data is deleted or anonymised.

Your Rights Over Your Data

You can ask us what data we hold, request a correction if something is wrong, or ask us to delete your account and associated records. We will confirm your identity before acting on any such request. Requests are handled through live chat or the account help desk — responses come within a few business days depending on complexity.

Third-Party Data Sharing

We share your data only with the payment processors that handle your DANA, OVO, and GoPay transactions, and with fraud-prevention services that help us protect your account. We do not sell your data or pass it to marketing networks. Where a third party receives data, it is limited to what they need to complete the specific task — nothing more.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to ask about the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat, email, or our account help desk. We aim to respond to all data-related requests as quickly as we can — typically within a few business days. For wallet-related data queries covering DANA, OVO, or GoPay transaction records, include your account username and the approximate date of the transaction so we can locate the record quickly.

Live Chat Open the chat window from any page while logged in. Send your privacy request, including your account username, and our team will handle it directly. This is the fastest path for urgent data queries.
Email Support Send your data request or correction query to our support email. Include your registered mobile number and the nature of your request. We will confirm receipt and follow up with next steps within a few business days.
Account Help Desk Log into your account and use the help section to submit a formal data request. This channel creates a ticket with a reference number so you can track the status of your request at any time.

Privacy Policy Questions and Answers

Below are the questions we receive most often about how sinar79 handles personal data. If your question is not covered here, reach out through live chat or the account help desk and our team will give you a direct answer.

When you open an account, we collect your name, email address, mobile number, and a password (stored in hashed form — not readable by our team). We also log the device and browser session at the time of registration. No payment data is collected at registration; that only comes when you make a deposit.

We record only the transaction reference and status that the payment gateway returns after you complete a deposit or withdrawal. We do not store your e-wallet PIN, your wallet login credentials, or your full account number. The actual transfer is handled entirely within your DANA, OVO, or GoPay app.

Access to your account data is limited to team members who need it to operate your account — for example, the payments team handling a GoPay withdrawal query, or the security team investigating an unusual login. General staff do not have access to your payment history or personal details.

Yes. You can submit a deletion request through live chat or the account help desk. We will verify your identity first, then proceed with account closure and data removal. Some transaction records may be retained for the minimum period needed to resolve any open payment disputes before they are fully deleted.

Session cookies keep you logged in as you move between the lobby, the cashier, and live casino rooms — without them, each page load would require a fresh login. Preference cookies remember your display settings. You can block cookies in your browser, but session cookies are needed for the platform to function properly during an active visit.

Only with the payment processors that handle your DANA, OVO, and GoPay transfers, and with fraud-detection services that protect your account from unauthorised access. We do not share your data with advertisers, data brokers, or any third party for marketing purposes. Each third party receives only the minimum data required for their specific task.

After your account is closed, we retain transaction records for a reasonable period to handle any outstanding payment reconciliation — particularly for DANA, OVO, or GoPay transactions still in a pending state. Once that period passes, your personal data is deleted or anonymised so it can no longer be linked back to you.

Log in and go to your account settings to update basic details like your email address or mobile number. For name corrections or changes that affect your payment verification, contact us through live chat or the account help desk and provide the correct information along with account verification so we can update it securely.

Yes. Whether you access via a mobile browser or a desktop session, data transmitted between your device and our servers is encrypted in transit. Mobile sessions use the same security protocols as desktop. If you log in on a new device for the first time, a verification step is triggered to confirm it is really you.

We apply our privacy practices to all accounts, including those accessing from Indonesia where local law permits. Where Indonesia data-protection rules are relevant to how we store or process your information, we aim to follow those requirements. Availability of our service and the data rules that apply depend on local law and your eligible region.

Related pages

sinar79 Indonesia Emerald Valley Reels About Us Yogyakarta Live Table No Commission Baccarat